Telephone line recorder with legal validity
Broadcast logger for AM and FM
WEBcasting On Demand
The recording of the Radio
and Phone communications during 24 hours, grows
every day. For example the telephone loggers used in communications
between police vehicles, firemen, railroads and money transport
is an example of use of the voice recorders. Also medical services
and Gas & Electric supply emergency, Banking communications, etc, require
of telephone loggers. More and more private companies anywhere
in the world have recordings of the orders and transactions made
by telephone between their clients and even with their own branches.
the AM and FM radio stations will be able to record their programs
for legal aims or of historical file. The audio files can be
upload on Internet so that determined programs can be accessed
for the listeners. The AR-200 system also allows the radio stations,
to register to exact schedules recordings of the news or originating
programs of Satellite networks to have them right away available.
In the modern Age, the telephone replaces to the paper, but it does not leave tracks... So that the word makes faith, it
must have the possibility of control and this control is, today,
the telephone Digital recording in Hard Disk
Solidyne has manufactured and installed,
telephone recorders on magnetic tape.
old system is replaced today by the new technology of digital
recording on Hard Disk, invented by Solidyne, in 1988.
Today, several companies of the international market have followed
our steps, turning our technology the favorite of the market.
Solidyne has been the first world company in offering a system
of audio recording based on PC, in 1988
invention of this technology, allows us to dominate it, in order
to offer exclusive advantages that you do not find in other
providers. The Solidyne system converts the audio streaming
in real time to encrypted MP3, to grant Legal Validity to all
the recordings on Hard Disk. Also it can be stored in removable
optical disks or any other present or future method of storage.
Since the AR200 is an Open System, you can add in the future
all the PC technological innovations you will need, purchased
at your computer store !
Solidyne 30 years ago...
What is a digital multitrack logger ?
people think that for recording telephone conversations
is enough a simple PC and a software of MP3... Wrong ! It
is like going to the modern war with arc and arrows... A
Multi-channel Recorder, as AR200, must offer a minimum of
16 channels for each PC and the following facilities:
since the audio files (WAV or MP3) are editable and modifiable
from any PC, they lack legal value. It
is possible to ask itself: why to record if the result is
not useful from a legal point of view, not even for an internal
By that reason AR200 encrypt the files,
so that they can be listened but cannot be modified. Then,
AR200 recordings are accepted at the Court in all countries.
incoming and out coming number identification:
You always know from where they called and to who was called.
This data is as valuable as the conversation itself, allowing
to very precise searches to certain telephones areas, countries
Control from LAN or Internet: All the PCs
are able to record in hidden mode, so that their operators
ignore that they are being recorded. The system can be handled
remotely with a special tool of control. Even through Internet!
In addition, it is possible to have international auditors
through Internet, who can listen to the conversations, by
means of a secret password.
of Audit: monitoring recordings of a call
centre is not an easy task. To look for between 100,000
audio files requires a powerful tool. The File Manager of
the AR200 allows to make precise searches . Between dates,
to telephone numbers, certain characteristics or codes of
area. It allows locating all the calls of a same client
throughout many months, in few seconds.
& Alarm Panel
in 8 to 32 channels
any point of the LAN, it is possible to install this software
to monitor the AR200 recording. Channels in green are in STANDBY
mode. When in orange, they are in RECORDING mode. The bar height
(and the central number) indicates the Time at the indicated
the time during STANDBY mode exceeds the reference time that
the user have set, for that day and hour, then the channel goes
to the mode ALARM (red bar). At the figure there are 4 channels
in ALARM mode. The AR200 is able to send an email to the PC
of the Chief Engineer to inform him of this situation.
Optionally is possible to send a message to a cellular phone.
The new digital recorders of Solidyne have great advantages on the
technologies that today offer other companies of the world. In the
first place, we offer Open Systems, because it operates within
a conventional PC (your own PC or our Industrial Rack mounted unit)
The balanced line adapters, are manufactured and guarantee by Solidyne.
They are USB connected (you do not need to open the PC). USB80 docks
resists 2 KV pulses and has processed audio for levelling both sides
of telephone line. All expansions or future upgrades of the system
are made to low cost, not depending in captive form of the provider.
You even can purchase new parts form your PC store !
Each PC handles of 2 to 32 channels.You can use our rack
mount industrial computer for the recording of Call Centers, customers
support, etc.The Audit
people needs an authorization to be able to access to the recordings,
to maintain the confidentiality.
The codification with MP3 digital compression, using encripted format,
allows the storing of recordings with good voice quality, only using
3.6 MB of memory per hour of recording.That is to say that a standard Hard Disk of 160 GB allows to
store more than 40,000 hours of continuous recording (more
than 4 years).
Only a HA200 recording gives you full
The recording are only made when you begins to speak on the telephone.This way memory is not wasted. Each conversation is contained
in a single audio file.
You can hear the recordings from the File Manager, ordered per date,
hour, dialed phone number or incoming number. They are encrypted (option
in units purchased in kits) , requiring a password to be listened.
Up to 10 different passwords can be used, to give 10 security levels.
They can soon be copied to a CDRom, or sent by e-mail. Encrypted files
can be listened but not modified because they have a system of Legal
Validation that allows that an expert certifies them in case of judgment.
NOTE: Please consider
that the features described in the texts, brochures and the video,
correspond to the FULL AR200, with all the options. Please specify when acquiring it which
are the options that really need.